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Designer Handmade Dog Collars

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Delivery                            

Here at Furry Necks all our items are carefully handmade to order and are dispatched within 7-10 working days.

Larger orders and during busy times of the year may mean orders take a little longer to arrive.

 

International ordering is available, and airmail options and additional charges per item to cover postage costs are calculated at checkout.

Please note that customs charges, taxes, import duty, etc. that are charged by the country of destination are payable by the customer, not by Furry Necks.

 

Postage charges are as below:

 

UK

RM 1st class  - £3.50

RM 1st class Signed For  - £4.95

 

EUROPE

Air Mail - £4.50   +  (£1.00  per extra item)

Tracked Airmail   - £9.50  +  (£1 per extra item)

 

USA & CANADA

Air Mail  -  £5  + (£1.20 per extra item)

Tracked Airmail  - £9.50  + (£1.20 per extra item)

 

REST OF THE WORLD

Tracked Airmail  - £9.50  + (£1.20 per extra item)  

 

Furry Necks products are individually handmade to the highest standard, with great care and attention to detail.

However if you are unhappy with your order when you receive it please contact us and return it within 14 days of reciept.

Items returned must be in new condition and unworn.

A refund will be given when items have been returned but please note we are not liable for items lost in the post whilst being returned to us, so posting back items tracker or recorderd is advised.

Once received, the full price of the items will be refunded excluding postage costs.

 

We do not offer an exchange service as all items are made to order. But if the size you ordered is not right for your dog please return it to us for a refund. You may then wish to purchase a different size through the website and we will aim to get it to you as quickly as possible.

 

Please message us via the contact page if you have any questions and if you are returning an item so we know to expect it.

Returns

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